GENERAL QUESTIONS
All questions regarding SkinSeqnc™ products and formulations
What is cell-free human derived media?
Our cell-free human derived media, also known as conditioned media, refers to the liquid or fluid surrounding cultured cells (hUC-MSC) after being incubated and grown in a laboratory setting. It contains a mixture of various molecules, including secreted proteins, growth factors, cytokines, extracellular vesicles, and other signaling molecules that cells release into their environment. Mesenchymal Stem Cells derived from the human umbilical cord tissue (hUC-MSC) are considered the richest and most effective source of MSCs.
What is the Bioidentical complex?
Bioidentical complex represents a fusion of biotechnology and skincare. The complex mixture harnesses the power of bioidentical molecules to deliver unparalleled skin rejuvenation. This innovative formulation is meticulously bioengineered to replicate the same molecules found in our M-SEQNC products, providing the skin with essential growth factors, peptides, amino acids, and other vital components.
What is the difference between M-SEQNC & B-SEQNC products?
One contains a human source the other does not. Our M-SEQNC formula is a proprietary cell-free conditioned media, derived from Human umbilical cord – Mesenchymal stem cells (hUC-MSC). Our B-SEQNC formula is a cutting-edge biomimetic version.
SHOPPING & SHIPPING
All questions regarding your shopping experience on the store and the payment process.
How do I purchase?
You can inquire your local derma clinic. We offer our B-SEQNC products globally but our M-SEQNC products are exclusively sold to customers in North America. Contact us through our contact page! We will be happy to assist you.
Do you ship overseas?
Yes, we ship our B-SEQNC products all over the world but M-SEQNC products are exclusive to Canada & USA.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
WHOLESALE
All questions regarding our wholesale program ad how to become a SkinSeqnc™ distributor.
How do I become a SkinSeqnc™ distributor?
Our "SEQNC Society" wholesale membership program is exclusive to registered healthcare professionals. Simply register an account with us and if you meet our criteria you will gain access to product wholesale pricing and additional benefits.
What are the benefits?
The benefits of the “SEQNC Society” wholesale membership program include pricing discounts, updates on new products, priority on inventory replenishment and POP marketing material.
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QUESTIONS UNANSWERED?
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